Apr 19, 2024  
2010-2011 Catalog 
    
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2010-2011 Catalog [ARCHIVED CATALOG]

BUIS 3050 - Help Desk and IT Applications

Credits: 1
The main purpose of this course is to provide students with a comprehensive understanding of the help desk environment and the knowledge, skills, and abilities necessary to work in the IT industry.  Students will learn problem-solving and communication skills that are very valuable when providing user support.  Students gain practical experience providing assistance to users who are experiencing hardware or software problems working in Shawnee State University application and hardware labs.  They will also learn how to work individually and in teams which will prepare them for a team-oriented work environment. Prereq: BUIS 1010 and BUIS 2000 and BUIS 2700 $